The one employee holding up Sonos’ reputation

Sonos put themselves under heavy fire after releasing a terrible revamp of their mobile app that literally bricked some people's smart speakers. But one of their employees kept them from being entirely hated by everyone.

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0:00 - intro
0:51 - the reddit
1:30 - sonos ceo
2:12 - unhappy employees
3:18 - groundbreaking new speaker tech?
4:46 - implications
6:35 - end