From No to Yes: How to Become More Persuasive

From the classroom to the courtroom to the boardroom to your kid's room, each of us can be more persuasive. Whether we're coaching on the ball field or witnessing on the mission field, the principles are essentially the same.

But few of us have been taught the art and science of persuasion. How do we get someone to say yes who may be inclined to say no?