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Critical to Quality Tree (CTQ Tree) and Voice of the Customer (VOC)
Автор: EMS Consulting Group
Загружено: 2020-11-19
Просмотров: 10359
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This is a webinar we recently presented in partnership with Creato Performance Solutions entitled "Critical to Quality Tree." In it, we talk about the Voice of the Customer (VOC), CTQ Tree, and Kano Analysis. We also illustrate the CTQ Tree tool utilizing COMPASS®,Quality Management System, which we are offering as a partner of Creato Performance Solutions. To learn more about COMPASS®, visit https://emsstrategies.com/compass.html or contact us at https://emsstrategies.com/contactus.html
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