5 Powerful Tips for Building a Transcendent Team | SBS Accounting & Advisors

As a business owner, you may be the face of your company, but you are only as strong as your team.

You simply can’t be everywhere, or do everything, at once. Your team will interact with your customers every day and actively represent your business. Therefore, building a transcendent team that will carry out your message and your purpose – as well as look out for the best interests of your customers – is extremely important.

Over the years at SBS, we’ve learned some key strategies on how to build an all-star team.

#1: Connect on a Deeper Level

As business owners, we must not let ourselves get power hungry, greedy or egotistical. We must treat our team members with respect and care. First, we should do this because it’s just the right thing to do, and we believe in always doing the right thing, every time, at SBS. If that’s not a good enough reason for you, then its important that you understand that if we don’t treat our team with respect, then they will grow to resent us, and it will show in their work and ultimately this will hurt our businesses.

With this in mind, we are big believers in connecting with our team members and cultivating relationships. In our team meetings, for example, we ask our teammates to share something about themselves, and even take time to pray for each other’s needs.

When you get to know your team on a personal level, and show them how much you care and value their efforts and lives, your team will have your back and be motivated to work hard and transcend their performance.

#2: Lead by Example 

As the leader of your company, you must follow through with what you say and lead by example. For example, if you expect your team to start work on time, work hard for the full day, and also be approachable for your customers, you should as well!

This not only builds team unity, it also shows your team how dedicated you are, helps them develop faith in you, and lets them know that you are always there if they need some guidance or direction.

Part of being a great leader is being a great coach.

#3: Reward Your Team

To show how much you care and value your staff, it’s important to not take their hard work and progress for granted.

When you get the chance, reward them along the way. A raise or extra time off is very welcomed and helps them buy-in to your business, but when that’s not an option, taking the time for a one-on-one sit down, thanking them for all that they do will also go a long way. You’d be surprised what a simple gesture of kindness can do for your team members.

#4: Have the Right Attitude and Outward Emotions

Your staff will notice how you act and behave. Your energy and attitude will make a big difference in their own energy and attitude. It may seem odd to the seasoned entrepreneurs, but these youngest generations of workers care quite a bit about what they refer to as the “vibe” of a business, sometimes even to the point of choosing a lower wage to work at a place that they deem as having a good vibe.

How you conduct yourself in front of your staff is very important. It’s great to celebrate the wins, but you also want to handle the losses in a positive way. Use the times you or your team struggles or makes a mistake as learning experiences that inspire everyone to be better and do better moving forward. Visit with team members – sometimes individually – and work on solutions to the issues at hand, rather than scolding them or lamenting the mistakes made.

The days of running a business with an iron fist are over, but this doesn’t mean that you don’t still have to correct errors and sometime fire team members. It just means that the way that we need to handle those situations has changes, and you will need to change too if you want to grow a transcendent team.

#5: Nurture Customer Relationships and Deliver Top-Notch Service.

Customers are the lifeblood of our businesses. They are the key to both survival and growth, and therefore, we need to pay attention to them the most and give them the proper care and consideration.

Delivering exceptional customer service and nurturing customer relationships doesn’t happen overnight, but it’s an absolute must.

Building an all-star team lays the foundation for a prosperous business and happy customers. Your customers crave personal attention and exceptional service.

Hopefully these tips resonate with you and help you build a truly transcendent team. If you want to strategize about taking your team to the next level, or have some personal tips or anecdotes to share with us, please reach out to us by phone at (800) 381-2989 or by email at [email protected]

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