Decoding Emotional Intelligence: How to Use EQ to Lead Effectively in FM | Connected FM Podcast
Автор: International Facility Management Association (IFMA)
Загружено: 2025-08-05
Просмотров: 135
In today's episode, Becky Spohn and Cherish Johnette delve into emotional intelligence (EQ) and its significance in professional settings. Together they discuss EQ's components as defined by Daniel Goleman: self-awareness, self-management, social awareness, and relationship management. They also address misconceptions about EQ, share personal experiences and emphasize the importance of empathy and effective communication in resolving conflicts.
00:00 Introduction to Emotional Intelligence
01:26 Meet the Hosts: Becky Spohn and Cherish Johnette
01:55 Understanding Emotional Intelligence
02:58 The Importance of EQ in Professional Settings
04:26 Real-World Applications of EQ
05:39 Misconceptions About Emotional Intelligence
07:40 Practical Tips for Enhancing EQ
16:11 Conclusion and Upcoming Events
This episode is sponsored by ODP Business Solutions: https://www.odpbusiness.com/?utm_sour...
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