Agentforce Vs Einstein Bots - Which Salesforce AI Tool Should You Use? | Full Comparison

Agentforce and Einstein Bots both use AI. Both handle conversations. So what’s the real difference?

If you are a Salesforce Admin, Developer, or Consultant and still wondering which one to use and when — you are not alone.

Many professionals assume they do the same job, but the truth is: Agentforce and Einstein Bots are designed for completely different roles within the Salesforce ecosystem.

In this video, Shrey breaks down everything you need to know about: What is Agentforce & Einstein Bots? Key differences in setup, UI, capabilities, and use cases. How they function in a real business scenario and which one you should use based on your needs.

📌 Topics Covered:
Introduction to Agentforce & Einstein Bots
Setup differences (LLM vs NLM)
UI placement & user experience
Capabilities & limitations
Real-life use cases

👉 Want to master Agentforce from scratch?
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👉 Grow your business with Salesforce Einstein AI - https://cyntexa.com/blog/salesforce-e...

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