Mock Call Script with Call Flow Guide: Hotel Booking Part 2

This is a booking mock call recording with a detailed, step by step explanation for each part of the call flow. I have also included the product knowledge so you can train yourself to think like a call center agent.

UNINTERRUPTED VERSION OF THIS MOCK CALL:    • Mock Call Practice | Hotel Reservation | S...  

DO NOT watch this mock call like an outsider. Treat this as an actual call from an actual customer and you'll have a better chance of passing your mock call and improving your call handling skills.

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