Lean in Government Podcast | Episode 5 | How to Manage Visually with KPIs & Metrics
Автор: Lean School USA
Загружено: 2025-11-25
Просмотров: 55
In this episode, Alen Ganić explores the power of KPIs (Key Performance Indicators) and visual metrics in government operations. Learn how data-driven decision-making can transform performance, improve flow, reduce waste, and strengthen your team.
Alen shares real examples from Parking Services, including:
✅ Measuring load-in and load-out flow during large events
✅ Identifying bottlenecks using lead-time KPIs
✅ Tracking monthly and yearly revenue by location
✅ Implementing digital work orders to measure repair costs
✅ Analyzing customer complaints to drive improvements
✅ Using discrepancy reporting to target training and repairs
Visual KPIs help teams stay aligned, make better decisions, and focus on what truly matters.
If you want to bring Lean thinking into government processes, this episode will give you practical examples you can apply right away.
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#Lean #LeanInGovernment #KPIs #VisualManagement #Government #PublicSector #ProcessImprovement #Leadership #ContinuousImprovement #LeanPodcast #DataDrivenLeadership #GovernmentEfficiency
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