ServiceNow IRM & GRC Journey Chapter 1: The Ultimate Guide to Entities & Scoping

Why are you still creating controls manually? 🛑 The power of ServiceNow IRM lies in automation, and that automation starts with Entities.

Scaling a Governance, Risk, and Compliance program requires a solid foundation. In this deep dive, we explore the ServiceNow IRM Entity Model.

Proper Entity Scoping is the difference between a high-performing IRM suite and a manual data-entry nightmare. This video is designed for ServiceNow professionals looking to implement or optimize the IRM module using best practices from the field.

What you will learn: ✅ The Hierarchy: Class Type -Entity. ✅ Leveraging the CMDB for dynamic scoping. ✅ Avoiding "Scope Creep" in your initial implementation.

📖 WHAT WE COVER IN THIS GUIDE

1. The Definition of an Entity In ServiceNow, an Entity is not just a record; it is the "Target" of your GRC activities. We explain why an Entity can be a Business Application, a Server, a Vendor, or even a Department.

2. The Entity Hierarchy (Class vs. Type vs. Entity) Understanding the relationship between these three is critical:

Entity Class: The 'What' (e.g., Business App, Data Center). Used for roll-up reporting.

Entity Type: The 'Who/How' (e.g., Critical Applications). This is the bucket that gathers entities.

Entity: The 'Instance' (e.g., SAP Finance App). The actual record where the risk lives.

3. The Power of Entity Filters Stop creating entities manually! We show you how to leverage your CMDB (Configuration Management Database) to automate scoping. Learn how to set conditions so that when a new CI is added to your environment, ServiceNow automatically applies the correct controls and risks.

4. Downstream Automation See what happens after scoping. We demonstrate how the Control Objective meets the Entity to create a Control, and how the Risk Statement meets the Entity to create a Risk.

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