[Webinar 16/03/2023] Conversational Experience: Exceeding Customers' Expectations in 2023

On this webinar, you will learn:

1) How to prepare your business for the new immersive CX, and why the conversational experience is essential to modern customer service.
2) How to enhance the native conversational experiences and turn them into fruitful long-term relationships with your customers.
3) How to power your customer with a conversational experience with Zendesk solutions.
3) Practical Use Case of Zendesk solutions from ICANHELP.HOST

For any questions, please contact the Cloudfresh Zendesk team at the link:
https://cloudfresh.com/en/services/ze...

Have a pleasant viewing, and see you on our next webinars!

Timelines:
00:00:00 - 00:04:19 - Intro from the host Vitaliy Safanyuk, Chief of Products and Projects at Cloudfresh;
00:04:20 - 00:12:01 - Five CX Trends from Ksenia Goncharuk, Account Executive at Zendesk;
00:12:02 - 00:24:42 - Conversational Expererience Trend from from Vita Usatyuk, Customer Experience and Multichannel Support Expert at Cloudfresh;
00:24:43 - 00:30:31 - Zendesk Use Case from Nick Antipov, Co-Founder of ICanHelp.Host and MAKEOUT;
00:30:32 - 00:43:37 - Demo Session: Zendesk Sunshine Conversations Platform;
00:43:50 - 00:49:27 - Quiz;
00:49:28 - 00:59:07 - Q&A Session.

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