Why Western Business Models Keep Failing in India | CoBB | Podcast | Ep.148

148) Stop Aping the West: Build Brands for Bharat

In this episode, Sudeep flips the script and interviews Sharavana on a bold but necessary premise: Indian businesses can no longer afford to copy Western playbooks. The Indian consumer, economy, and cultural landscape demand original thinking.

Sharavana draws from real-world brand examples, market dynamics, and consumer behavior to argue that it is time for founders and marketers to stop imitating the West and start designing businesses that work for Indian realities. What follows is a deep, reflective conversation filled with practical insights for anyone trying to build or scale in India.

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CONVERSATION HIGHLIGHTS

Modern Trade Is Not a Copy-Paste Job

Why India shops for daily needs, not bulk. How D-Mart succeeded by doing the opposite of Walmart.

Why Quick Commerce Works in India

The West failed with Q-Com. India made it viable through cultural norms, population density, UPI, and existing delivery behaviour.

D-Mart’s Ugly But Brilliant Model

No frills, no wide assortment, and no freebies. Just low prices and ruthless backend efficiency.

The Indianization of Western Startups

Uber, Zomato, and Ola began as clones, but had to localize deeply to survive. Cash payments, bike taxis, and vegetarian filters were not optional.

Contradictions Are Not Mistakes

Indian consumers may haggle for ten rupees while holding the latest iPhone. It is not inconsistency, it is contextual intelligence.

The Healthy Snacking Mirage

Mass India snacks for taste and social enjoyment. Protein bars are niche. Health food is still a Western concept in an Indian wrapper.

Segment by Mindset, Not Income

Demographic segmentation is dead. Psychographic models are better suited to India’s diverse and complex consumption behavior.

Why the Future Belongs to Micro-Brands

Global brands are no longer the aspiration. Brands that understand and serve micro-niches will define the next decade.

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KEY TAKEAWAYS

India is not a less developed version of the West. It is a different market that needs its own models.

Top-up behavior dominates retail, not bulk shopping. This changes how you think about distribution and pricing.

D-Mart is a case study in building a brand by ignoring Western expectations of shopping experience.

Consumer behavior in India is deeply contextual. Marketing must account for life stage, occasion, and social signaling.

It is okay to start with inspiration from global models. Just make sure you finish with a business built for Indian consumers.

UPI, sachets, price pack architecture, and delivery culture are all examples of how Indian systems solve Indian problems.

Western models cannot be copied wholesale. What works in Boston often fails in Bhopal unless it is reimagined.

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QUOTES

“You can start anywhere, but make sure you end where India is.”

“D-Mart is not an experience. It is a function—and it works.”

“In India, contradictions are not confusion. They are context.”

“Don’t call it aping. Call it borrowing, with full rights to remix.”

“Healthy snacking is a Western need. In India, meals are healthy. Snacks are joy.”

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If you are building a brand in India, this episode is your wake-up call. Stop importing assumptions. Start creating relevance. Because the only way to win here is to build for here.

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CREDITS
Album Art & Design by ting.in - https://www.ting.in/
Voiceovers by Anjale Stephanos -   / anjale  
Music from Zapsplat.com - Zapsplat.com