Sales and Service Counters

Demonstration of sales and service counters that are accessible to people with disabilities according to accessibility standards issued under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA).

[1:01] Accessible Counters
[4:14] Service Windows
[5:18] Counter Projection
[6:01] Waiting Lines
[7:20] Checkout Aisles
[8:52] Food Service Lines

The U.S. Access Board is a federal agency that promotes accessibility for people with disabilities through leadership in accessible design and the development of accessibility guidelines & standards. We also provide technical assistance & training on these requirements and enforce accessibility standards that apply to facilities funded by the federal government. Our trainings include on screen sign language interpreting & captioning; audio description is incorporated into the manner in which the trainings are presented.

https://www.access-board.gov