Organized Retail Crime Prevention at Meijer
Автор: Retail's Most Wanted
Загружено: 2025-05-12
Просмотров: 207
Why it matters: Melissa Wacha, leading asset protection at Meijer, shares insights on fighting retail crime through technology integration and law enforcement partnerships.
Key takeaways:
Technology integration is crucial: Meijer focuses on creating a "single pane of glass" system to streamline investigations and evidence gathering across multiple software platforms
Multi-jurisdictional challenges: Coordinating between different law enforcement agencies requires consistent documentation and standardized evidence sharing processes
Success story: Recently closed a $1M case involving loyalty program fraud, working with Michigan AG's task force and FBI
Emerging threats:
Digital fraud growing: Omnichannel retail expansion creates new vulnerabilities in:
Third-party systems
Account takeovers
Fraud rule exploitation
The bottom line: Retailers must adapt to both physical and digital threats while strengthening law enforcement partnerships and investing in unified technology solutions.
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