WMS Mistakes That Cost 3PLs Millions: What Most Fulfillment Providers Miss With Casey Winans

Thinking about implementing a WMS? This episode might save you thousands—and months of headaches.

On this episode of Disruptive Minds, host Bill Carlin sits down with Casey Winans, founder of Fullstride, to explore the real technology needs of modern fulfillment operations. With over 20 years of experience in warehouse management systems (WMS), logistics consulting, and software implementation, Casey brings a brutally honest look at what it really takes to choose, implement, and scale warehouse technology.

“The system can't lead—it supports. If your people and processes aren't ready, the tech will only amplify your problems.”

Whether you're a 3PL, a growing e-commerce seller, or an ops leader trying to modernize your warehouse, this conversation dives deep into the operational blind spots most teams miss—like aligning your staff, documenting your real workflows, and avoiding flashy tech that doesn’t fit your business.

🔍 What You’ll Learn:
Why most WMS implementations fail before they begin

The “demo doom loop” and how to escape it

How to assess if your business is ready for new technology

Key questions to ask before talking to vendors

How to avoid becoming just another support ticket

The true cost of neglecting training, alignment, and clarity

💼 About Our Guest
Casey Winans is the founder of Fullstride, a consultancy focused on helping mid-sized warehouses and fulfillment operations build clarity before diving into technology decisions. Fullstride works independently of software vendors, giving operators unbiased, expert guidance on system selection, readiness, and implementation strategy.

📎 Connect with Casey on LinkedIn:
  / caseywinans  

🌐 Learn more about Fullstride: https://www.gofullstride.com/


📌 Subscribe to Disruptive Minds for real-world insights from operators, founders, and industry experts in fulfillment, logistics, and e-commerce.

👍 Like the episode? Drop a comment below, and let us know your biggest takeaway!

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