Leads vs Contacts in CRM, Tips shared by CRM Expert

Leads vs Contacts in CRM. What mistakes are made by many users? Watch until the end.

IT Solutions Solved is a consulting company based in Australia. We specialise in CRM customisation, development, integration and training. Our team consist of highly experienced & qualified professionals.

In this video we will focus on the following:
Leads are raw details about individuals or representatives of organizations collected from trade shows, seminars, advertisements, purchasing and such external sources and marketing campaigns.

Contacts normally mean the person(s) with whom communication is established to pursue a relationship or a business opportunity.

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What is lead & how it should be used in CRM, Lead is a kind of an inquiry & a kind of an expression of interest generated by a contact when they are interested in buying something from you. for more info Subscribe to our channel:    / ssnventure  

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#CRM #Leads #Contacts #2020