How to deal with CUSTOMER COMPLAINTS

EX CSD (Cabin Service Director) of Qatar Airways Cabin with 10 years of flying experience. A criminologist with strong analytical skills and behavioral knowledge. Currently studying Aviation Management Master Studies at Wildau Institute of Applied Science in Berlin and SnoreLab Assistant at Helios Kliniken Schwerin, Germany 🇩🇪.

How to resolve conflicts on board the aircraft peacefully :
   • HOW TO RESOLVE CONFLICTS PEACEFULLY ON BOA...  

Emotion Intelligence for Cabin Crew:
   • Why Cabin Crew Must Have Emotional Intelli...  

Cultural Intelligence for Cabin Crew:
   • Cabin Crew with a level of Cultural Intell...  

📺When Aviation is going to recover again:
   • When Aviation is going to recover and why ...  

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Disclaimer: All I have shared in this video is based on my knowledge and experience gathered from an educational background as a criminologist and during my 10 years of flying experience with Qatar Airways. This video is not sponsored.



Yours Sincerely,

excrewnextcrew by Julia George
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