Annie Cosgrove: The Surprising Ways Workspace Design Shapes Engagement

Annie Cosgrove is director of analytics and insights at Density, where she helps organizations understand how workplace design impacts collaboration, engagement, and belonging.

In this episode of People Fundamentals, Annie shares why workplace data needs to be paired with employee listening, how different teams thrive in different types of spaces, and what small signals like bathroom use and quiet room behavior reveal about culture. She also explains why variety in office spaces creates belonging and how organizations can avoid design “Band-Aids” like over-reliance on phone booths.

Key takeaways:
Why workplace data must be paired with employee listening
How different teams need different spaces to thrive
The role of variety in building belonging
What small signals like bathroom use and quiet room patterns reveal about culture
Why short-term design fixes fall short of supporting long-term engagement

👉 Keep reading: Revolutionizing the Workforce: Embracing the Future of Hybrid Working Models

https://www.betterworks.com/magazine/...

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In this video ⌛

00:00 - Intro
03:12 - How workspace design influences hybrid work
08:36 - Drilling down into workspace design data and employee usage
12:44 - What workspace design says about diverse needs
14:19 - Stories of unexpected design data results
16:51 - Increasing employee engagement with better design
25:58 - The metrics HR leaders should be looking at
32:36 - Improving design by giving employees what they need

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