From Horizontal to Healthcare: Innovaccer's Business Evolution | ft. Kanav Hasija

Innovaccer, a Silicon Valley-based digital healthcare leader, started as a horizontal data SaaS platform before making a pivotal shift into healthcare. How and why did this transformation happen?

In this insightful episode of Lunchbreak with Lightspeed, Innovaccer Co-Founder and Board Member Kanav Hasija sits down with Dev Khare, Partner at Lightspeed, to explore the company's business evolution. They dive into key themes like customer centricity, the power of authenticity in B2B, attracting a world-class management team, and Kanav's unique insights on the future of vertical AI software.

Learn what it takes for a founder to make daring business decisions, foster agility, and build a platform that puts customers first.

Watch the video!

(Lightspeed is one of the early investors and backed Innovaccer in 2016 in Series A round)

00:00 - Trailer
00:47 - Introduction to Innovaccer
02:09 - Why the Bold Bet from Horizontal to Healthcare?
08:36 - Firsthand Learning of Value-Based Care with a Customer
13:30 - The Power of All-In Moments
14:58 - Attracting an Accomplished Management Team
20:36 - How Innovaccer Built Customer Love and Authenticity During the Pandemic
30:21 - Why Vertical Software Will Win in the Age of AI
34:35 - Indian Founders’ Missing Element: The Ambition to Solve for the Whole Industry
36:58 - Kanav’s Next Move from Healthcare to Construction

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