Andrew Capranos and 10 Federal are leading the charge to increase customer experience through Tech.
Автор: Stories Behind the Door
Загружено: 2026-01-21
Просмотров: 9
I am thrilled to be joined today by Andrew Capranos, the President of 10 Federal. Andrew brings a unique "Operations First" perspective to self-storage, having spent nearly a decade at Public Storage before joining 10 Federal to lead their innovative, technology-driven platform.
In this episode, we take a deep dive into the "Cradle to Grave" automation model. Andrew shares why he believes speed is life in this industry and how 10 Federal is utilizing AI and machine learning to move beyond mere content creation into high-level behavioral data analysis and continuous revenue management. If you want to know what the "automated" future of our industry actually looks like, you won't want to miss this.
Timestamps:
02:09 Andrew’s Journey: From Target & Retail to Public Storage
05:01 The Public Storage Philosophy: Scaling Innovation
07:19 The Automation Shift: "Speed is Life"
10:38 The 10 Federal Origin Story: Watching Candy Crush on Camera
12:54 Building the Tech: The Birth of DaVinci
14:31 Scaling Outcomes, Not People
18:17 AI in 2026: Compressing Decision Times
24:17 Data vs. Vanity Metrics: Predicting the Future of an Asset
27:17 Acquisitions: Finding Value in a Depressing Market
29:36 Duke vs. UNC: The 10 Federal Office Rivalry
Connect with Andrew Capranos:
Email: acapranos@10federal.com
Website: www.10federalstorage.com
Connect with Thaddeus Campbell:
Website: https://s3.partners/
LinkedIn: / itsthadcampbell
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