The Shocking Truth Returning my Bambu Lab P1S Water Damage Step by Step Guide

My brand new Bambu Lab P1S arrived with severe water damage and an oily residue inside the chamber! This video is a complete, step-by-step guide on how I handled the entire return and replacement process with Bambu Lab customer support, including the exact support ticket letters I used!

If you have a faulty or damaged Bambu Lab 3D printer, watch this before you open a ticket. I'll show you exactly how to submit evidence, what to say, and how quickly they send out a replacement!

This is the follow-up to my unboxing video where I discovered my highly-anticipated Bambu Lab P1S was suffering from water damage and a warped back panel.

I detail the entire successful warranty claim and replacement procedure, showing you the exact process I went through, including:

How to Open a Support Ticket on the Bambu Lab website.

The Initial Letter I wrote using ChatGPT to clearly explain the issue (water damage, oily residue, wet desiccant).

Bambu Lab's Two Replacement Options (Normal vs. Advanced).

My advice on Repackaging and Documenting the return shipment (using the included shipping label).

The Total Turnaround Time from the initial ticket to receiving the brand new, flawless replacement P1S!

⏰ Video Timestamps:

0:00 - Intro & The Problem Recap

1:15 - Logging the Support Ticket (Step 1)

2:00 - The ChatGPT Letter I Sent to Bambu Lab

4:30 - Bambu Lab's Initial Response & Information Required

5:55 - The Two Replacement Options (Normal vs. Advanced)

7:10 - My Response & Requesting Turnaround Time

8:25 - Receiving the Return Shipping Label & Instructions

9:40 - The Critical Step: Documenting the Repackaging & Courier Collection

11:30 - Final Update & Arrival of the New P1S!

12:30 - My Final Thoughts on Bambu Lab Customer Service (Is it worth it?)

3. Call to Action & Links
➡️ The Original Unboxing Video (Water Damage):    • My NEW Bambu Lab P1S Arrived FLOODED! (Unb...   ➡️ P1S Printer on Bambu Lab Website: https://bambulab.com/

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