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Chapter 9.2: Specialty Calls, Telephone Services, Legal and Ethical Issues of Telephone Techniques
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Chapter 10.1: Appointment Scheduling Methods
Medical Records and Terminology
Chapter 9.1: Telephone Use in the Medical Office
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EHR Chapter 1 Lecture: Introduction to Electronic Health Records
How to Write Clinical Patient Notes: The Basics
Chapter 1: Competency-Based Education and the Medical Assisting Student
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