How to optimize your AI Pilot | Webinar | ASAPP x PTP

AI pilots should not feel like guessing games, but for many teams, that is exactly how they feel.

Join Mackenzie Smith, VP and Head of Partnerships and Business Operations at ASAPP, and Chance Whittley, Principal AI and CX Consultant at PTP, as they share the testing methodologies, frameworks, and measurement practices that separate high-impact AI pilots from costly dead ends.

In this conversation, they explain how to design smarter pilot programs, measure results beyond demos, and iterate with confidence. Whether you are preparing your first AI pilot or working to scale your fifth, you will learn how to test more effectively, move faster, and avoid the common pitfalls that derail agentic AI initiatives.


Who’s ASAPP?
ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service. Its AI-native Customer Experience Platform, powered by GenerativeAgent® integrates with existing systems and uses generative, personalized interaction to bring radical efficiency to every customer workflow. Because we automate what was previously impossible to automate, our AI-native® solutions deliver more than efficiency gains. They redefine the role of AI in the contact center and lay the groundwork for businesses to reimagine their customer experience delivery for the agentic enterprise. Leading enterprises rely on ASAPP’s generative and agentic AI solutions to dramatically expand contact center capacity and transform their contact centers from cost centers into value drivers. To learn more about ASAPP, visit www.asapp.com.