The Leader's Role in Generating Operational and Qualitative Excellence

Jessie Stewart Richardson Memorial Lecture in Patient Quality and Safety
MICHAEL N. BUNDY, MBA
Senior Advisor, Value Capture

This session, The Leader’s Role in Generating Operational Excellence, explores how consistent execution of routine clinical practices—such as infection prevention bundles, timely lab follow-up, and hourly rounding—directly improves patient safety and outcomes. Drawing on lessons from healthcare and the military principle that “good units do routine things, routinely,” the presentation highlights the physician’s role in building a culture of reliability and excellence. Participants will learn how transparent scorecards, safety huddles, and real-time operational metrics can be used not only to improve care delivery but also to teach and mentor the next generation of physicians.
Provided by the University of Virginia School of Medicine and School of Nursing

Michael Bundy is Senior Advisor at Value Capture, LLC. Prior to his time at Value Capture, beginning in 2019 he began serving as Chief Executive Officer for both Baptiste and Baptiste Parkridge hospitals and surrounding campuses in Columbia, SC. Since that time his, his CEO role expanded to also include Richland Hospital and campus in Columbia Tuomey Hospital and campus in Sumter - in sum, all four campuses in Prisma Health’s Midlands market.

Medical Center Hour is free of charge and open to the public. For more information, see Center for Health Humanities and Ethics: https://med.virginia.edu/biomedical-e...