The power of empathy, research and design thinking in creating solutions | Boardroom Forum Live

Welcome back to the Cloud and Digital Human-Centred Transformation Series! In this instalment of Boardroom Forum Live, Nopi Mubaiwa is joined by Damion Rosso, PwC South Africa’s Experience Consulting Lead, and Mark Allderman, Partner/Director for PwC Cloud and Digital. Their discussion revolves around one of the most crucial aspects of digital transformation: solving the right problem.

Learn how businesses can avoid being product-led or solution-led without understanding their customers' core needs. Discover the power of empathy, research, and design thinking in creating solutions that truly serve the people they are designed for.

Tune in as the experts explore the importance of collaboration, continuous ideation and agility in the process of developing customer-centric solutions. Whether you're embarking on a digital transformation journey or just looking to understand the key principles behind human-centred design, this episode is packed with insights.

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