The Heart Behind Kozanyan Market - Menu AM Episode 25

In this episode of Menu AM, we sit down with Gayane Ashot Mutafian-Vardanian, one of the key figures behind Kozanyan Market. Armenian family business serving the community for over 25 years.

For the first time on camera, Gayane shares the real story behind Kozanyan:
How she learned the business from the butcher shop floor, how the market expanded into a restaurant, catering service, food court, and import–export operation, and how a small family team became a decades-long community business.

She also opens up about leadership, family, loyalty, and what it takes to run a market where customers feel at home the moment they walk in.

In this episode, you’ll hear:
• How Kozanyan Market began and grew
• The role of long-time employees (25+ years)
• The family culture that defines the business
• How Kozanyan manages multiple branches and operations
• What makes their quality and customer service stand out
• The challenges and rewards of leading with heart, not strictness
• Gayane’s vision for the future of the market



Full episodes on our YouTube, Monday & Friday at 5 PM PST

Hosted by Meri Makaryan & Arman Margaryan!


Menu AM, presented by Orders.co, the all-in-one POS and tech platform helping restaurants streamline operations, grow sales, and stay connected with customers. Learn more: https://orders.co/all-in-one-pos/

#MenuAM #original #ArmenianFood #OrdersCo #tech #restauranttech #pos #armenian #armenianmarket #gayane #kozanyan #supermarket

Check out our guests:
N Chevy Chase IG:   / kozanian_ranch  
S Glendale Ave. IG:   / kozanyan_meat_liquor  
FB:   / ranch.kozanian  
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Check out Menu AM for menus, photos, and links to order!
https://menuam.com/