How to handle angry patient | Communication skills

Learning to deal with angry patient/relative is a crucial skill
Join over 800 readers of Fulfilled Friday https://fulfilled-friday.ck.page/

Who am I?
I am Dr Erwin Kwun, winner of Best GP Trainee Award. I am passionate about high performance habits. I regularly interview inspiring doctors with portfolio careers for SuccessinsightsTV podcast. It is my passion to dissect the psychology, routines and habits that make high performers happy and successful. Working in medicine has allowed me to meet people from all walk of life, from cradle to grave. The insights gained have helped to put things in perspective in life and allowed me to re-focus on what really matters.

My most popular videos
GP Training in the UK | Junior Doctor Life-    • GP Training in the UK | Junior Doctor Life  
A Day in the Life of a Doctor | Night Shift in paediatrics
   • A Day in the Life of a Doctor | Night Shif...  

How to make small talk with anyone? A step by step guide-    • How to make small talk with anyone?  A ste...  

How to Win Friends and Influence People | Book Summary| 7 Best Insights-    • How to Win Friends and Influence People | ...  

Enjoyed This Video FOLLOW me on:
➡️Instagram   / drerwinkwun  
➡️Facebook   / successinsightstv  
➡️Twitter   / ecckwun  

🎁Download any Free Audiobook: http://bit.ly/audibleSI

Book recommendations
How to Win Friends & Influence People: https://amzn.to/2MmSy2D
Atomic Habits: https://amzn.to/2TEwpxF
The Stress Solution: The 4 Steps to Reset Your Body, Mind, Relationships and Purpose: https://amzn.to/2NbO26x
Man's Search For Meaning: The classic tribute to hope from the Holocaust: https://amzn.to/33GrIbi


🎥 My YouTube Camera Gear
Canon Powershot G7 X Mark II Digital Camera: https://amzn.to/2N6J23g
BOYA Lavalier Microphone: https://amzn.to/2MkD4wd
Disclosure: Some of the links in the description are affiliate links. If you purchase items through these links, I will earn a commission at no extra cost to you. This helps support the channel 😊

Song:
Good For You by THBD   / thbdsultan  
Creative Commons — Attribution 3.0 Unported— CC BY 3.0
Free Download / Stream: http://bit.ly/2PgU6Mu
Music promoted by Audio Library    • Good For You – THBD (No Copyright Music)