Kristi Faltorusso
Hi there! I'm Kristi Faltorusso, an award-winning Customer Success Executive and Influencer who's spent the past 13 years building, scaling, and transforming Customer Success teams at B2B Hyper-Growth SaaS companies. I'm currently the Chief Customer Officer (CCO) at ClientSuccess, a leading Customer Success Management Platform, where I oversee the Success, Services, and Support teams. I've had tremendous success in my career, quickly moving from CSM to CCO in 10 years and I've created this channel to share my learnings and experiences and to discuss all things Customer Success. If you're interested in learning more about Customer Success, SaaS, and Leadership subscribe and follow along.
The Olympic Gymnast turned Head of Lifecycle Marketing at Atlassian ft. Ashley Faus
The Artist turned founder of CBK - Sales Training & Coaching ft. Celeste Berke Knisely
The President turned CEO at The Other Side of Sales Consulting ft. Ashleigh Early
The President turned CEO at The Other Side of Sales Consulting ft. Ashleigh Early - Part 2
The Archaeologist turned SVP of Growth at Besler ft. Randi-Sue Deckard
The Veterinarian turned Founder of The Scroll Lab ft. Tas Bober - Part 2
The Veterinarian turned Founder of The Scroll Lab ft. Tas Bober - Part 1
The Artist turned Co-Founder at GoldHue ft. Mackenzie Hughes
Top C-Suite Executive Reveals How to Build Successful Teams
She Introduced Pregnancy Loss Leave
The Hairstylist turned Founder & CEO at Zinnia ft. Lauren Goodell
Telling Hard Truths Nobody at Work Wants to Hear
Owning My Name, Owning My Story
The Hardest Part of Being A Leader (Nobody Talks About This)
The Day I Had to Let Them Go
Taking the Leap as a Leader
The World Traveler turned Founder & SVP at Certinia ft. Deb Ashton
I Was Afraid To Become A Leader —Here’s What Happened
The Truth About Personal Posts on LinkedIn [Expert Explains]
I Turned Down Big Money
My 20s Feel Like Career Chaos
Here's What Leaders Won’t Tell You
The Recruiter turned CEO at CS Recruiting ft. Charlie Saffro
How I Got in C-Suite
I Fixed Their Mess & Then...
Surviving a Difficult Boss: What No One Tells You
How People Leaders Help Teams Reach Their Potential
How She Got Into the C-Suite
The Artist turned Founder at The Borden Group ft. Melanie Borden
The Cost of a Bad Hire