IDI Billing Solutions
IDI Billing Solutions is a global provider of cloud-based Billing and OSS solutions for Communications Service Providers. IDI's Billing as a Service™ includes its award-winning CostGuard® application, expert back-office and professional services, and a highly secure cloud-hosted platform.
Together, these complementary services offer CSPs the tools to quickly monetize their services and streamline operations related to selling, activating and billing customers. IDI delivers a premier and trusted partnership with a proven return on investment for growth-oriented businesses engaged in wireline, fiber, mobile, MVNO, cloud and convergent markets.

Telecom Trends: Fiber, Broadband & Mobile Expansion | Behind The Innovation

Creating & Monetizing New Revenue Models | Behind The Innovation

Building Long-Term Customer Satisfaction & Retention | Behind The Innovation

Delivering Measurable ROI for Customers & Partners | Behind The Innovation

API-First Flexibility: How IDI Drives Telecom Growth | Behind The Innovation

Driving Telecom Growth: Flexibility, ROI, and Future Trends | Behind The Innovation with Ron Whaley

Building Long-Term Partnerships and Customer Success at IDI | Behind The Innovation

Standing Out in Telecom Sales: Lessons in Trust, Flexibility and Partnership | Behind The Innovation

Turning Telecom Providers’ Risk Into Readiness | Behind The Innovation

Meeting The Unique Needs of Every Telecom Provider | Behind The Innovation

Mission-Critical Success in a Competitive Telecom Market | Behind The Innovation

Telecom Industry Trends Driving the Future of Billing and Growth | Behind The Innovation

Turning Client Feedback Into Product Innovation | Behind The Innovation

Top Challenges Facing Telecom Providers Today | Behind The Innovation

The Role of Account Managers in Client Support & Satisfaction | Behind The Innovation

How IDI Builds Long-Term Customer Relationships | Behind The Innovation

Driving Customer Success Through Strategic Account Management | Behind The Innovation

Solving Complex Telecom Challenges Through Collaboration | Behind The Innovation

What Makes a Great Partnership? Evaluating Fit at IDI | Behind The Innovation

Trends Shaping IDI's Partnership Strategy in Telecom | Behind The Innovation

Eliminating Complexity Through Strategic Partnerships | Behind The Innovation

Building Better Customer Experiences Through a Connected Partner Ecosystem | Behind The Innovation

Powering a Best-of-Breed Ecosystem Through Strategic Partnerships | Behind The Innovation

How Strategic Partnerships Drive Value for Telecom Providers | Behind The Innovation

Maintaining High Service Standards in a Demanding Telecom Industry | Behind The Innovation

Building a Culture of Customer Success and Empowerment | Behind The Innovation

What’s Next for IDI Billing Solutions? Automation, AI & More | Behind The Innovation

Adapting to Meet Evolving Telecom Operational Needs | Behind The Innovation

Leading with Purpose: A Q&A with IDI Billing Solutions President Patrick Talty

Critical Factors That Drive Implementation Success | Behind the Innovation