ICX Kenya
Intelligent Customer Experience: Balancing Technology and Humanity
Mission Possible Celebrating Service Week
ICX Kenya Annual General Meeting 2025
CEO Breakfast Forum Keynote Speaker - Sunny Bindra
SE AWARDS 2025 NOMINATIONS.mp4
Organizational Complexity Breaking Silos & Simplifying CX Ownership
Keynote Speaker announcement - CEO Breakfast Forum 2025
CXOs Must Think Like CFOs: Connecting Experience to Business Outcomes EP 2
Customer Experience in Focus: What the 2025 CX Maturity Survey Tells Us - Episode 1
Beyond Burnout: Practical Tools for CX Professionals to Thrive
DAY 1 Africa CX Conference 2025 Highlights
ICX Strategic Plan Launch
Africa CX Conference 2025 Press Briefing
Customer Experience Leadership in the Digital Age - Philip Lopokoiyot - CEO ICEA Lion Group
Reel • CX Masterclass.mp4
ICX CEO PANEL DISCUSSION AFRICA CX CONFERENCE 2024
Embracing Transformation For A Successful 2025 & The 2025 ICX Kenya Theme Unveil
CS Week Innovation Award 2024
Best Contact Centre Award 2024
Highlights - Service Excellence Awards 2024
Keynote Speaker - Service Excellence Awards 2024 ,Prof. Nura Mohamed
Service Excellence Awards 2024 - Opening Remarks, Joseph Choge - ICX Kenya Chairman
Service Excellence Awards 2024 - CX Warrior of the Year 2024
Service Excellence Awards 2024 - Diane Korir, Britam
Service Excellence Awards 2024 - Chief Judge Evas Bazirakakye Kizza
Service Excellence Award 2024 - Auditor Amon Kinyanjui
Best Customer Experience Strategy 2024
Best Customer Communication Strategy Award 2024
Best Use of Technology Award