RAPA
RAPA Consulting Corporation is an IT analytics services company. Its primary offering is RAPA Insight, an IT analytics managed service that allows you to collaborate across IT, control costs, mitigate risks and improve customer happiness by mining your raw IT data.
Human Resources - Role in Service Oriented IT
Change and Release Management
OLAs and SLAs
Incident Management and Problem Management
2016 06 09 11 31 Request Management 5 of 9 IT Operations that Enable Service Oriented IT Service M
Hardware, Software, Contracts - Underpinning Service Assets
RAPA Insight IT Analytics Managed Service Overview
RAPA Insight How it Works
IT Financial Management eLearning Session
IT Component Hierarchy - Systems and Applications
Service Oriented IT Management - Organizational Dependencies for Success
IT Components Hierarchy: Clients and Services 1 of 9 IT Operations that Enable Services
The Business Value of Service Oriented IT
30-min Power Webinar - Shift the Conversation for ITAM, IT Cost Management Project Funding
IAITAM Members - Populating the ITAM Repository Part 2
RAPA - Free ITAM and SAM Health Check
RAPA ITAM Maturity Model - SHORT VERSION
Tech vendors: It's time to help customers deliver business results
IT Cost Optimization
RAPA - Meet Joe Rapa - The IT Spend on a Single Employee
RAPA - Best Practices in ITAM and SAM Data Management for Microsoft System Center
RAPA - Software Asset Management (SAM) - Wow! Where to start?
RAPA - IT Asset Management (ITAM) - Where to Start
RAPA - Managing IT Hardware Assets - Going Beyond Inventory
RAPA - IT Asset Management (ITAM) Maturity Model - LONG VERSION