Inside Microsoft’s Copilot Champs Program: Secrets to Scalable AI Adoption

In this episode of Mastering AI with the Experts, I sit down with Cadie Kneip, Senior Readiness Business Program Manager at Microsoft, to uncover the secrets behind successful AI adoption in organizations. With her innovative Copilot Champs program, Cadie has created a movement that transformed how Microsoft employees embrace and share AI tools.
What you'll learn in this video:

How Microsoft built the Copilot Champs community that grew to 7,000+ members through peer-to-peer learning
Practical strategies for driving AI adoption without forcing technology on reluctant users
Insights on gamification and making learning fun through initiatives like Camp Copilot and Power Hours
Why the "human element" is critical for AI implementation success
How to measure AI adoption impact and track improvement in productivity

Whether you're an IT leader looking to improve AI tool adoption, a change manager planning a rollout, or anyone interested in building technology champions in your organization, this conversation provides a blueprint for turning AI potential into real-world results.

Links to assets mentioned during the podcast... and more...
Microsoft 365 Copilot Virtual Skilling Event Framework – Microsoft Adoption: https://adoption.microsoft.com/en-us/...
Community with purpose: Deploying Viva Engage at Microsoft in three chapters - Inside Track Blog: https://www.microsoft.com/insidetrack...
Driving Microsoft 365 Copilot Adoption with Our Copilot Champs Community: https://www.microsoft.com/insidetrack...
Return to Summer Camp: Making Microsoft 365 Copilot Fun with Camp Copilot: https://www.microsoft.com/insidetrack...

Buy me a coffee: https://www.buymeacoffee.com/samuelbo...
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What you’ll learn in this video (with timestamps):
0:00 - Introduction
1:09 - Cadie's Introduction and Background
5:40 - Copilot Champs Community
7:39 - Fostering Community Engagement
10:54 - Peer-to-Peer Training and the Human Element
15:00 - Copilot Use Cases and Skill Gaps
18:33 - Prompting Skills and Training
20:29 - Training and Enablement Activities for Champs
23:57 - Availability of Resources for Customers
27:04 - Explanation of "Power Hour"
30:27 - Frequency of Power Hours
32:09 - Introduction to Camp Copilot
33:28 - Camp Copilot Details
36:20 - Measuring ROI and Impact
38:38 - Feedback Mechanisms
41:48 - Metrics Tracked
43:46 - Explanation of Badges
46:20 - Mentorship Program
49:56 - Overcoming Challenges
51:33 - Advice for Organizations
55:37 - Personal Insights and Rewarding Aspects
58:37 - Closing Remarks