Abram Jackson, Principal PM Lead for M365 Copilot — How AI Agents Are Changing Work

In this episode, I sit down with Abram Jackson, Principal Product Manager Lead at Microsoft working on Microsoft 365 Copilot, agents, and extensibility. Abram has been leading the charge on agent-based experiences and joins me to talk about:

• How agents fit into the future of productivity
• The architecture behind grounding and context
• Why good instructions matter
• Real use cases for Copilot in organizations
• The importance of opinionated agents
• What’s next for AI in the enterprise

Whether you're building your first AI agent, wondering how to drive adoption, or just curious about what's coming next in Copilot and generative AI, this is a must-listen conversation.

👇 Abram Jackson Ressources
🔗 Blog – https://www.abramjackson.com
🔗 Podcast (Return on Intelligence YouTube Playlist) –    • Return on Intelligence  
🔗 LinkedIn –   / abramj  
🔗Twitter/X – https://x.com/abrakjamson
🔗 Newsletter (LinkedIn) –   / 7273833068849709056  

👇 Connect with me (Samuel Boulanger)
🔗 LinkedIn –   / samuelboulanger  
🔗 Newsletter (Mastering AI for Productivity) – https://samuelboulangerai.substack.com/
🔗 Buy me a coffee: https://www.buymeacoffee.com/samuelbo...
🔗 Connect with me on X : x.com/itsSamuelAI

⏱️ Timestamps
00:41 Episode intro & goals
04:43 Co-founder model: AI as thinking partner
10:05 One-role agents vs. all-purpose bots
15:32 10-hour rule for AI adoption
23:44 Crafting clear 8 k-char agent instructions
57:03 Copilot & agents in 5 years

🧠 Keywords
Microsoft Copilot, M365 Copilot, AI agents, Copilot Studio, extensibility, Researcher Agent, Copilot adoption, enterprise AI, generative AI, prompt engineering, agent design, Microsoft 365, productivity with AI, Copilot best practices, Return on Intelligence, Microsoft AI podcast

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