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How To Handle An Angry Parent With Class and Calm!
Автор: Carla Butorac
Загружено: 2014-10-05
Просмотров: 67135
Описание:
http://www.behaviorcommunicates.com
If you are a teacher, administrator, therapist, or any other professional who works with children who have special needs, you have probably encountered an angry parent.
How have you handled that?
Did you keep your cool, but then go back to your room or office and seethe at how you were treated?
Setting limits with children is something I’ve been trained to do. I’m guessing that you have been taught to do the same. Setting limits with the bad behavior of an adult is a whole different story!!! This is a muscle that many people do not exercise. It makes us uncomfortable so we just avoid doing it.
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