Reporting & Analytics Series 1/3 | Genesys Cloud Q&A Show
Автор: Genesys Community
Загружено: 2025-04-22
Просмотров: 1700
This is the first installment of three videos that are dedicated to answering your questions around Reporting and Analytics. Matt Lawson joins Product Managers Laurie Nelson and Nikhil Ponnam to talk about questions concerning "Visualization Tools."
In the second video of this series, we'll be covering "Data Sorting and Filtering," and the third video will be about "Data Access and Replication."
This is all in an effort to answer the questions that you submit in the Reporting and Analytics Genesys Community: https://community.genesys.com/communi...
If you have a question, please post it there as soon as possible and we'll try to get an answer for you in a later video.
Resources:
https://community.genesys.com/discuss...
https://genesyscloud.ideas.aha.io/por...
Chapters:
0:00 - 3:33: Introductions
3:34 - 13:18: Demo of Custom Calculations
13:19 - 15:10: R&A Question 1
15:11 - 16:18: R&A Question 2
16:19 - 19:40: R&A Question 3
19:41 - 23:10: Wrap-Up
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