Culture, Partnerships and Primary Care Improve Health in the Inland Empire

San Antonio Regional Hospital (SARH) CEO John Chapman talks with George Greene, president and CEO, HASC, about how he’s turned struggling hospitals around and his deep commitment to improving community health. He promotes a transparent, family-like culture in which staff-driven ideas have saved millions of dollars and quickly addressed frontline concerns.

The conversation highlights SARH’s innovative strategies to address primary care gaps and social determinants of health in the Inland Empire, including using geographic data to bring targeted health screenings into churches and launching a primary care residency program and clinics.

Chapman also discusses the hospital’s major investments in workforce development, robotics, AI-guided bronchoscopy and a Center of Aging that supports value-based care and subsidizes vital but low-margin services such as maternity. Throughout, he stresses the power of partnerships with HASC, elected officials and community organizations in steering through policy shifts, financial and reimbursement challenges and the move to continuum-of-care models.

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HASC advocates for close to 170 hospitals and 30 health systems in Southern California, while promoting quality, accessible health care.

Visit us: https://www.hasc.org