Gladly - Knowledge Base
Автор: Gladly
Загружено: 2020-07-08
Просмотров: 794
A single knowledge base that scales.
Leverage one knowledge base to publish standardized answers across all channels and languages to streamline agent responses and published FAQs.
Author answers once and publish across every channel, increasing productivity and better maintaining version control.
Ensure customers see consistent answers to FAQs by pushing answers directly into your Help Center or our Chat Widget from a single source.
-Save your agents time by proactively suggesting standardized answers to popular questions. Configurable for every language and length depending on the channel.
Learn more about Knowledge Base by Gladly: https://www.gladly.com/product/faq-ma...
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