Gladly
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Learn more at www.gladly.ai.
How Crate & Barrel is using AI to turn CX into a Revenue Machine
Scaling sustainability and service with AI at PACT
Gladly Customer AI
Sidekick for Zendesk & Salesforce
Overview of Sidekick
Overview of Sidekick Sales
10 Years of Gladly — Transforming Customer Service
Gladly Product Overview
Gladly Short Product Overview
Gladly Product Demo
Gladly Social Channels
Gladly Web Chat
Gladly Customer Details
Gladly Self-Service
Gladly Text Messaging
Panel Discussion: Using IVAs to Shoulder Reduced Capacity and/or Increased Volume
How to Generate Revenue Through Radically Personal Service
The New Seamless: Engagement Re-Imagined For The Modern Customer Experience
How to Decrease High Call Volumes and Wait Times
2020 Customer Expectations Report
Gladly - Customer Details
Gladly - Knowledge Base
Customer Service 2020: The Future of Customer Experience
How to Create Personalized Experiences w/ Voice and IVR
Gladly Insights
Gladly Payments
Gladly Tasks
Gladly's Conversation Timeline
How to Turn Customer Service into Your Top Marketing Campaign