Contractually Speaking Ep. 1: Lucy Bassli - People, Process, and the Promise of CLM

Check out the full audio episode: https://www.malbek.io/contractually-s...
In the inaugural episode of the Contractually Speaking podcast, Matt sits down with Lucy Bassli of InnoLaw Group (https://innolawgroup.com/) to unpack the real challenges behind adopting contract lifecycle management (CLM) systems and legal technology. While AI often gets the spotlight, the conversation reveals that the biggest hurdle isn’t technology at all—it’s people.

From fear of change to misconceptions about AI replacing everyone, Matt and Lucy explore what it truly takes to make legal tech successful across an organization, not just a legal tool, and what approach can unlock far greater value.

🔥 Key Takeaways:
Resistance to change, not technology, is the biggest barrier to CLM adoption
AI is a support system, not a replacement
CLM works best as an enterprise-wide investment with shared ownership
Cross-department collaboration is essential
Aggregated contract data can deliver powerful insights across the business
Starting small with AI right now is better than waiting for the “perfect” moment to go all-in

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