How Can Municipalities Digitize Their Services for a Better Citizen Experience?
Автор: Govstack
Загружено: 2025-12-09
Просмотров: 42
Municipalities are facing growing pressure to modernize services and meet rising citizen expectations. In this webinar, experts from GHD and Worldline discuss why digital transformation is essential and share practical steps for moving from paper-based processes to online forms, online payments, and digital workflows.
You’ll learn:
✔ Why digitizing services improves compliance and efficiency
✔ How to overcome challenges with fragmented systems and disconnected payments
✔ Key priorities for modernization, including mobile-first design and accessibility
✔ Strategies for secure payment integration and fraud prevention
✔ Real-world success stories from municipalities
Speakers:
Michael Pinnau, Product Manager, GHD
Daniel Shaw, Senior Business Solutions Consultant, GHD
Kevin Saliba, Integration Specialist, Worldline
Carlos Guzman, Fraud Analyst, Worldline
#DigitalTransformation #MunicipalServices #OnlinePayments #OnlineForms #DigitalWorkflows
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