Trauma-Informed Leadership: Laura Armstrong on Safety, Boundaries, & Real De-escalation

Safety isn’t a side project—it’s the system your team runs on. We sit down with martial arts champion and corporate coach Laura Armstrong to unpack trauma-informed training that actually works in the workplace.

Laura breaks down the window of tolerance—where people learn, collaborate, and think clearly—and what happens when we slip into hypo (freeze, shut down) or hyper (fight, agitation) states. From synchronized breathing to tactile grounding to micro-routines that create predictability, she shows how small, repeatable practices restore focus and dignity without forcing productivity.

We also shine a light on de-escalation as a daily leadership skill. Laura names subtle aggressor behaviors many managers miss—unsolicited promises, microaggressions disguised as jokes, “loan sharking” favors—and maps out how they push employees into survival mode. The fix is practical: name behaviors precisely, use culturally aware eye contact, square your stance, and deploy boundary scripts that remove guesswork. Pair that with explicit assurances of safety and no-judgment support, and you get a container strong enough for hard truths, clean repairs, and faster resolution.

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Meet the Host
Jay Johnson works with people and organizations to empower teams, grow profits, and elevate leadership. He is a Co-Founder of Behavioral Elements®, a two-time TEDx speaker, and a designated Master Trainer by the Association for Talent Development. With a focus on behavioral intelligence, Jay has delivered transformational workshops to accelerate high-performance teams and cultures in more than 30 countries across four continents. For inquiries, contact jay@behavioralelements.com or connect below!

LinkedIn -   / jayjohnsonccg  
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Speaker Website - https://jayjohnsonspeaks.com