The Real Reason Teams Underperform (And How to Fix It) | Lia Garvin on Operations & Team Management

Lia Garvin spent a decade driving team operations at Google, Apple, and Microsoft - working on products like YouTube Shorts, iPhone X, and HoloLens. Now known as "The Team Whisperer," she helps business owners and corporate leaders solve the operational breakdowns that keep teams from performing.

In this conversation, Lia and Ian dig into:

*1. Understanding Team Dynamics* [0:34]
*2. The 5 options framework for hiring decisions* [08:10]
*3. Establishing Clear Expectations* [19:01]
*4. Getting team buy-in on business growth* [29:06]
*5. Setting Up Effective Meetings* [41:02]
*6. Implementing Accountability Frameworks* [45:12]
*7. Effort vs. impact: Connecting work to the bigger picture* [54:47]
*8. Encouraging Open Communication* [57:01]
*9. Training and Development* [01:04:12]

If you're wondering why your team isn't as motivated as you are, why things take longer than they should, or why you're still the bottleneck - this conversation has the frameworks to diagnose and solve it.

Connect with Lia:
🌐 Website: https://www.liagarvin.com/
📘 New Manager Playbook Program: https://www.newmanagerplaybook.com
🎙️ Podcast: New Manager Playbook
💼 LinkedIn: Lia Garvin
📸 Instagram: @lia.garvin

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