Customer Success 101 with Slack's first CS hire
Автор: Bri Kimmel
Загружено: 2020-12-04
Просмотров: 1193
A Worklife discussion with Linda Lin, previously Zendesk & Slack first CS hire.
In this discussion, we'll learn how to create onboarding and adoption playbooks to drive a fast time to first value for customers.
What are the building blocks for early CS?
The voice of the customer in product
How to develop customer health scores?
When to make your first CS hire?
Worklife is a specialized firm building and backing tools for modern work.
We help with product-led growth, early GTM & host workshops and office hours to give companies access to the best founders and operators in our category.
We're backed by Zoom CEO Eric Yuan, Slack CEO Stewart Butterfield & founders of high growth software companies.
Subscribe to our newsletter for invites for future events.
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