Deep Dive: How to Tackle Return Fraud Without Losing Customers

This episode is brought to you by Appriss Retail (https://apprissretail.com/)



Product returns are often seen as a necessary evil — but when return fraud enters the mix, things get a lot more costly, and complicated.


In this Retail Remix Deep Dive bonus episode — brought to you by Appriss Retail — guest host Adam Blair (Editor, Retail TouchPoints) takes a closer look at how retailers can cut down on fraudulent returns without sacrificing customer experience.


Joined by Vishal Patel and Pedro Ramos of Appriss Retail, the conversation covers:

• Why the scale of returns fraud is rising—and how it’s evolving;
• The growing tension between consumer expectations and loss prevention efforts;
• How retailers can adjust return policies without alienating loyal shoppers;
• Key findings from Appriss Retail’s latest Consumer Returns in the Retail Industry report;
• Real-world success stories from retailers tackling this issue head-on.




If you’re rethinking your return policy or struggling with increasing return rates, this episode offers strategic insights backed by real data.


RELATED LINKS:

• Explore the latest ORC report (https://apprissretail.com/downloads/) from Appriss Retail
• Learn more about Appriss Retail (https://www.apprissretail.com/)
• Read more from Retail TouchPoints (https://www.retailtouchpoints.com)
• Catch up on all episodes of Retail Remix
(https://www.retailtouchpoints.com/pod...)




-----


Reduce returns, stop abuse and fraud, and protect your bottom line. Visit ApprissRetail.com (https://apprissretail.com/) to learn more.