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How to Handle Customer Threats
Автор: Customers That Stick
Загружено: 2020-03-10
Просмотров: 4808
Описание:
One of the sad realities of customer service is that a small percentage of customers will resort to threats to get what they want. When a customer threatens you, it changes the dynamic of the conversation.
Being threatened is not pleasant, but in today’s video, you will learn some of the most common threats that customers use and how to address them. Check it out!
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