How Haptik enabled customer support automation for the World's 3rd largest Telecom

Among the top 3 telecom providers in the world, Reliance Jio has a large customer base in India. In order to cater to its ever increasing user base, Reliance Jio Infocomm Ltd wanted to empower users with an AI assistant within this flagship mobile app (MyJio) to enable agile customer support, improve automation, and deliver personalized user experience while reducing the operating costs.
The Haptik powered conversational AI solution was deployed to cater to over 5 million customer interactions each month. Solving over 700 different customer queries, Haptik's Intelligent virtual assistant has helped save more than $3 million in annual operating costs

Interested in developing a Conversational AI solution for your business? Get in touch with our team: https://bit.ly/2JykfCa

Subscribe to our channel for more fun and insightful updates from Haptik: https://bit.ly/2J786WU
Visit our website: https://bit.ly/2X3L2hy

Like Haptik on Facebook: http://bit.ly/35YPZtu
Follow Haptik on Twitter: http://bit.ly/2PbaxrA
Follow Haptik on Instagram: http://bit.ly/33L9PXA
Follow Haptik on LinkedIn: http://bit.ly/2qkS9EA

You can read more about Haptik on our blogs:
Business Blog (stories about what we do): https://bit.ly/2w7RdpP
Tech Blog (learn how we build what we build): https://bit.ly/2wcJjvy