How Discovery Drives Implementation Success | Behind the Innovation

Every telecom provider has different goals—and the path to success starts with understanding them. In this clip, Deb Tellstone explains how IDI’s deep-dive discovery process helps align every implementation with the customer’s business objectives. It’s not just about gathering requirements—it’s about building the foundation for a successful partnership.

Be sure to watch the full interview here:    • Implementing Telecom Solutions That Drive ...   📢

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