Overview of the 2018 Temkin Experience Ratings

This recorded webinar provides an overview of the 2018 Temkin Experience Ratings, which is an openly available customer experience (CX) benchmark. We discuss the methodology, results, and some common questions. The Ratings are based on a survey of 10,000 U.S. consumers, and provide CX data on 318 companies across 20 industries.

For more information and to download the free report, visit http://CXRatings.com