GSO S2 Ep 18 How Paul Eeles CEO BIIAB is improving the integrity of Public Safety qualifications

In this episode, I talk to Paul Eeles, the CEO of Skills Education Group (SEG) and the BIIAB awarding organisation (AO).

Paul gives a fascinating insight into the steps he’s taken to improve the integrity of protective services qualifications offered by BIIAB. In fact, this was the main reasons I wanted to talk to him.

Paul had already recognised the importance of the protective services aspect of their qualifications. Consequently, he decided more resources into improving quality, from administration to training providers.

Then came the “File on 4” exposé. This confirmed they’d made the right decision. It also led to more resources being invested. For him this is a continuous process of marginal gains. It won’t happen overnight, but it will happen over time.

He also understands, he is responsible for just one AO. He knows the BIIAB can’t do it on their own. It requires a joined-up approach, with joined-up thinking.

Which is why he was so pleased that Paul Fullwood, Director of Enforcement, and Investigations for the SIA, came and spent time with his team. He looks forward to developing their positive working partnership.

We then talk about a variety of things to help improve things, including a national register of trainers. But he also agrees there is plenty the BIIAB and other AO could achieve without waiting for legislation.

We end on the potential for technology, such as AI, to help improve quality. Apparently, it’s already here to some degree.

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https://biiab.co.uk