What is ServiceNow?

Michael Lombardo, CEO of GlideFast Consulting, explains what ServiceNow is. This video will help you understand the ServiceNow platform and what can be done with it.

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ServiceNow is a task management platform in the cloud with capabilities to be customized, configured, developed, and expanded into much more. The platform has a framework and tools for you to build applications in to support any process — IT, HR, Customer Service, Legal, Finance, and more. Learn more: https://www.servicenow.com/.

ServiceNow for Beginners
ServiceNow Walkthrough

Timestamps:
0:00 Introduction to Michael Lombardo
2:03 What is a ticket?
3:16 The difference between an incident and a request
4:28 Why track this information and process?
8:42 What is ServiceNow?
14:19 Why are so many companies using ServiceNow?
15:52 Integrating multiple departments into ServiceNow
19:08 What can you do to learn more about ServiceNow?
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GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews.

Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience.

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