Soft Unsubscribe on GoHighLevel (Trigger Links Tutorial) | Give Contact Control WITHOUT Losing Them!

Tired of losing valuable leads and customers entirely because they hit the standard unsubscribe button? In this GoHighLevel tutorial, I'll walk you through the exact process of setting up a Soft Unsubscribe link using Trigger Links!

This method gives you complete control over the opt-out process. Instead of automatically removing contacts from your entire mailing list/CRM, you can set up an automation to remove them only from a specific email sequence, tag them, or apply Do Not Disturb (DND) status on a channel-by-channel basis (like just email).

This is a must-watch if you want to:

Maintain control over your email list status.

Prevent leads from fully unsubscribing from all future communication.

Track and segment users who are opting out of specific campaigns.

🛠️ What We Cover in This GoHighLevel Tutorial:
0:00 – Understanding the difference between a "Soft Unsubscribe" and a full unsubscribe.

0:24 – Setting up the custom destination page (the page they land on after clicking the link).

0:55 – Creating a Trigger Link in GoHighLevel to manage the redirect and fire the automation.

1:57 – How to embed the Trigger Link Key into any email campaign or workflow.

4:06 – Building the main "Opt-Out" workflow based on the Trigger Link Click.

4:48 – Applying DND (Do Not Disturb) status specifically for email only or all channels.

5:20 – Using Tags for tracking and segmentation.

5:40 – Advanced: Using If/Else Statements to treat Customers and Leads differently when they opt out.

7:13 – Why Trigger Links are powerful for all your automation and tracking needs!

Don't let your contacts slip away entirely. Learn how to manage your list smarter and keep your most valuable relationships active!

Got questions about Trigger Links or other GoHighLevel automations? Leave a comment below, and I'll be happy to help!

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